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Elevatoz Loyalty Develops Rewards & Recognition Program to Ignite Employee Passions With mVerve’s Web App

Elevatoz Loyalty develops and manages loyalty programs for financial services and other verticals. Elevatoz Loyalty wanted to create a dynamic application that provided rewards responding to market and client demands with tailored offers. The service should ad

Brand Loyalty
Industry
2022
Delivered
32%
Performance uplift
Web Development
Focus
Elevatoz Loyalty Develops Rewards & Recognition Program to Ignite Employee Passions With mVerve’s Web App
RetailWeb Development
01 The challenge

Removing Barriers to Employee Rewards & Recognition (R&R)

Elevatoz Loyalty develops and manages loyalty programs for financial services and other verticals. Elevatoz Loyalty wanted to create a dynamic application that provided rewards responding to market and client demands with tailored offers. The service should adapt to business needs and provide Elevatoz Loyalty clients the opportunity to create and change multi-product offers and rewards quickly and easily. Overall, Elevatoz Loyalty wanted to create a plug-and-play SaaS Rewards & Recognition Program that each client could manage and use to motivate employees through point systems.
02 Our approach

mVerve Develops a Reusable SaaS Solution for Rewards & Recognition

Discussing the project with Elevatoz Loyalty, mVerve discovered the main criteria the platform needed to embody were:
  • Service
  • Feedback
  • Support
  • Reward
  • Quality
  • Satisfaction
03 In build

Transformation

mVerve started to design the web app paying attention to the above criteria. Each client would be assigned a subdomain on the Elevatoz domain, and the URL would look like this: [clientname].elevatoz.com. A client would have a fully functional R&R program configurable for the client's business needs. The login page allows the client’s admins and employees (users) to log in using email IDs and passwords. The employee dashboard summarizes points earned, redeemed, left in the balance, and cart value. Employees can set up a wishlist of items they want to redeem in the future using their earned points. The dashboard also provides birthdays and work anniversaries of other employees. My Account tab allows employees to update personal information and view transactions and point summaries. Points Earned History gives details about reward points earned. The Rewards catalog shows the items available as rewards and points necessary to redeem those items. Employees can add the desired item to the cart if they have enough points to redeem the item, check it out, and get it delivered to their preferred address like an e-commerce website. Redemption History keeps track of orders placed by the employee.
The outcome

Results that stuck.

Faster Onboarding

Faster onboarding due to already implemented R&R.

Lowered Costs

Lowered costs for clients due to the adaptable SaaS solution.

Improved Retention

Improved retention of employees using the R&R program.

In closing

Improved retention of employees using the R&R* program. Elevatoz Loyalty and mVerve have collaborated to create a unique SaaS Reward & Recognition Program to help businesses across multiple industries. The deployment of the SaaS solution is fast and efficient. So, Elevatoz Loyalty clients can help onboard their employees as soon as the new company-specific subdomain is ready. The clients get a high-quality, reliable, scalable R&R solution at a fraction of the cost of building one in-house. It saves time and money.

“No one except mVerve. Kriti, Harsha and team are amazing. They were service partners who grew into partners and have now become lifelong friends. The only group who cared for our work and how the tech represented our work. True professionals.”
Gabriel Suppiah · The Dean of Score Campus and Let's Flip

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