Automated workflow management
Digital onboarding and lifecycle management with automated approvals reduce delays and ensure compliance. End-to-end distributor relationship management enhances service support.
Case Study · Manufacturing
Transforming dealer and distributor management for Page Industries.
How mVerve built a Dealer Management System for Page Industries, the sole authorized distributor of Jockey products in India, automating onboarding, integrating SAP and Oracle, and giving sales teams real-time visibility across a vast distributor network.
40%
Manual processing reduced
SAP + Oracle
ERP integrated
Web + Mobile
Multi-channel access
Nationwide
Distributor network
Client Profile
- Client
- Page Industries
- Industry
- Manufacturing
- Solution
- Custom DMS
Client profile
The sole authorized distributor of Jockey in India.
Page Industries operates one of the country's largest, most complex distributor networks. As demand scaled, the reliance on paper-based onboarding, spreadsheets, and disconnected internal tools became a bottleneck to growth, service, and compliance.
mVerve partnered with Page Industries to design and build a custom Dealer Management System that would streamline onboarding, unify order and complaint workflows, and connect directly into the ERP and finance backbone.
Business challenges
What was slowing the distributor network down.
Manual processes
Paper-based dealer onboarding and management leading to delays and errors.
Limited visibility
No centralized view of dealer performance or sales data across regions.
Compliance issues
Difficulty ensuring adherence to varying regional regulations and audit requirements.
System fragmentation
Disconnected ERP and internal systems requiring constant manual data transfer.
Our solution
A single system for every dealer touchpoint.
Automated workflows, deep ERP integration, and multi-channel access, configurable to how each region actually operates.
Automated workflows
Digital onboarding and approval processes with automated notifications across the distributor lifecycle.
Integrated systems
Seamless connection with SAP, Oracle, and other enterprise systems through an API-driven backbone.
Multi-channel access
Dealers and internal teams access the system through modern web and mobile interfaces.
Customizable framework
A configurable rules engine adaptable to regional requirements and evolving business logic.
Core features and capabilities
Everything the sales, ops, and dealer network need, in one place.
Order management and sales assignment
Sales users are mapped to specific outlets for structured order placement and returns. A live dashboard exposes sales targets, achievements, and expansion opportunities.
System integrations
Integrates with leading ERP systems like SAP and Oracle, ensuring up-to-the-minute accuracy for financials and inventory. API-driven architecture supports third-party integrations.
Complaint and issue management
Structured intake, routing, and resolution of dealer complaints with full audit trails and SLA tracking across the network.
Multi-channel accessibility
Consistent experience across web and mobile, with role-based access so field, back-office, and leadership teams see exactly what they need.
Customization and localization
Centralized tracking with region-specific tax, pricing, and compliance rules configured per state, zone, or channel.
Results and impact
What Page Industries got out of it.
40%
Reduction in manual processing
Automation of onboarding, approvals, and complaint management removed operational bottlenecks across regions.
↑
Enhanced distributor and sales efficiency
Structured order management and real-time tracking improved productivity across the entire dealer network.
1×
Unified operational view
Streamlined workflows and ERP integrations eliminated data silos and optimised supply chain management.
100%
Improved compliance and reporting
Automated tracking ensured adherence to industry regulations, with clean data ready for internal and external audits.
What comes next
Future enhancements shaping the DMS roadmap.
AI-driven analytics
Predictive insights to optimise distributor performance, credit exposure, and inventory levels.
Blockchain for transparency
Enhanced security and traceability across dealer transactions and settlement flows.
IoT integration
Real-time tracking of inventory and logistics for end-to-end supply chain visibility.
Advanced BI dashboards
Executive reporting tooling designed for data-driven decisions across sales, ops, and finance.
Ready to transform your dealer management
Streamline your distribution network and drive business growth.
Talk to our team about designing a Dealer Management System around your regions, dealers, and ERP stack.